There are many, many different types of chiropractic practices.
Full Spine, Gonstead, Activator, Nucca, Atlas Orthogonal,…
On and on the list goes, but for all of the differences that make these practices unique, there is one undeniable truth about these and all practices:
A practice, is a business, & fundamentally, all business is the same.
All business is merely an exchange of goods or services for an agreed upon medium of equiva-
lent value.
Whether your a chiropractor, a plumber or a fast food franchise owner, people do business with you for the same reason they do business with any and all other businesses. Those reasons do vary, be they cost, product, service, convenience, but fundamentally, all business is the same.
In fact, the biggest mistake that any practice makes, is assuming that it’s different from any
other business.
This one mistake causes all practices that make it (the mistake), to ignore means and methods for improving their performance simply because no one else in their industry is doing it.
Practice owners look to see how everyone else in the chiropractic industry does things, and then proceed to model what they do based on what they see, and all they succeed in doing is making themselves look like a commodity.
This leads to marketing incest, and eventually the practice gets lost in the heap created by all the other practices all doing what everyone else is doing.
Just pick up any Yellow Pages, go to the section on chiropractors, and see what I mean. How many ads in that section are saying anything different from any other ad there?
But there is a much better way to run your practice.
There is a way to set yourself apart from the pack, become the lead dog and leave all of your competitors staring at your backside as you run away with all of their business.
And this essentially boils down to a more effective marketing plan accomplished applying as little as 7 principles to your upper cervical practice, and not requiring you to spend any more money on advertising, but simply leveraging existing assets that you may have never thought of.
The 7 principles are:
1. Developing an easily understood statement that makes you distinctive from other chiropractors (also known as an upper cervical Unique Selling Proposition (U.S.P.)).
2. Integrating your upper cervical U.S.P. into every piece of media that leaves your practice (including what your CA says on the phone).
3. Collecting present & past patients into a database.
4. Communicating your upper cervical USP to current and past patients.
5. Developing a practice newsletter.
6. Collecting letters of endorsement and testimonials.
7. Properly communicating with prospective patients.
Not only will we go over these principles, you’ll see how to apply them to your practice.
Brandon Harshe says
I’ve got #1 down. I liked yours a lot, so I kind of adopted most of it for mine. No one will know, right?
By the way, got you into my Google reader now.
Scott Bender says
who sponsored the recent teleconference with dr rosa and kerr?
I did not get a invite, so Im wondering if I could tap in to this source
thanks
Tom Stanley says
I was on Yahoo and found your blog. Read a few of your other posts. Good work. I am looking forward to reading more from you in the future.
Tom Stanley
Dr. Michael Beck says
I totally agree with you. Too many chiropractors don’t realize they are running a business, and that business will only grow based on sound business principles.